Page 19 - Freckles_Handbook

Fees & Subsidies

Please refer to the Fees Schedule
that is in your child’s enrolment
pack. Invoices are issued fortnightly
in advance. For the smooth running
of the centre, it is very important
your account is kept up to date. All
overdue fees will be sent to a debt
collection agency and the parents
will be responsible for all fees
charged by this agency.

20 Hours ECE Free

Freckles offers the 20 Hours ECE subsidy
free with no optional charges. This subsidy is provided by the Ministry of Education
to all children aged 3-6 years. To be eligible you must complete an Attestation
Form which confirms your attendance and that you are not attending another early
childhood centre at the same time as you have applied for funding with us. If you
change your enrolment hours you must complete another form. You may apply for
this subsidy from more than one centre but you must indicate this on your form.
You may apply for the 20 Hours ECE subsidy and receive money from Work and
Income, but we recommend that you discuss this with your caseworker.

Childcare Subsidy

Work and Income operates a subsidy for parents whose children attend Freckles.
The subsidy is subject to an income qualification. Contact Work and Income for
further information and forms. Full payment of fees is the caregiver’s responsibility
and will be required until a subsidy has been approved.

Concerns & Complaints

Parents should feel free to discuss any queries or problems with the Centre
Manager. A policy for dealing with complaints is displayed on the parent’s notice
board. If you have any concerns or complaints relating to the operation of Freckles,
please refer to the complaints procedure which is on display in the centre foyer.
Your feedback is valued and will help to ensure your family enjoys their early
childhood experience.

19